Examination and X-rays
A full examination, small X-rays where they are needed, and a written plan of anything found — taken home before anything is agreed.
Routine within 2 weeks; members within 5 working days
Dental practice
Two surgeries, seven clinicians and a published price list, because the worst part of a dentist should be the drill and not the invoice.
Not signed in — ask about anything public, or sign in from the chat to see your own tickets.
The price list
Six of the treatments patients ask about most, with the price, who it is available to and how long the wait is. The assistant quotes from this list, never from memory.
A full examination, small X-rays where they are needed, and a written plan of anything found — taken home before anything is agreed.
Routine within 2 weeks; members within 5 working days
A 30-minute scale and polish, or 45 minutes where there is gum disease to treat properly rather than tidy up.
Usually within 3 weeks; members have standing slots
White composite fillings as standard, with amalgam available on request. Price is by the number of surfaces, published, not by how the day is going.
Within 2 weeks routine; same-day for a lost filling causing pain
A same-day slot held back every morning and afternoon for pain, swelling, a lost filling or a broken tooth.
Same day if you ring before 16:00; members never pay the emergency supplement
Root canal treatment carried out over one or two visits, by a clinician who does them every week rather than occasionally.
First visit within 10 working days
An assessment with photographs and a written estimate covering both clear aligners and fixed braces, with the honest limits of each.
Assessment within 3 weeks; free for members
See it answer
Each one opens the assistant with the question already sent — you only wait for the reply.
What does a white filling cost, and is it cheaper on the Complete membership?
Answered from the published price list and membership terms through list_services and list_plans.
A filling came out last night — can someone look at it today?
Opens the query form as a card in the chat with what the conversation already knows, instead of asking field by field.
Is there any update on WD-3310?
Asks which email it came from, then reads it back — or skips that entirely once you are signed in.
The desk
Open queries with their reference, state and the next step. Ask about one with its reference and the email it came from, or sign in and see your own.
Lost filling, lower left, sharp edge but no real pain
Held the 11:20 emergency slot on 19 September; a temporary dressing goes in and the permanent filling is booked from there.
Moving from Essential to Complete before an orthodontic assessment
Moved to Complete from 1 October; the assessment is free from that date and the 20% applies to anything booked after it.
Asking whether a 45-minute appointment is needed rather than the 30
The hygienist will decide at the appointment and only charge the longer rate if the longer visit is actually used.
Signed in as the demo customer, the assistant reads these back through my_tickets. Signed out, it asks for a ticket number and the email it belongs to.
Three levels of membership, paid monthly, which spread the cost and shorten the wait. Pay-as-you-go is always available at the published price.
£16.50 a month
Someone who wants the check-ups done on time and nothing else.
£29.90 a month
Most adults — the check-ups, plus a real discount on anything found.
£54 a month
Two adults and up to three children under 18 on one direct debit.
Say what is wrong and how urgent it is — the desk picks it up from there. The assistant can open this same form for you — that is what open_desk_form does.
Wrenbury Dental is a business invented for this page. Read this before you believe anything else on it.
The Zoho connection is on the roadmap, not in production — this page shows the assistant half of it working against seeded records so the experience can be judged before the connector exists.
Put this on your own site
The same assistant, the same page actions, the same identified sign-in — on your Zoho setup instead of this one.
The assistant answers from these same words — ask it any of them and compare.
Because the commonest reason people put off treatment is not the treatment, it is not knowing what it will cost. Every price on this site is the price charged, a plan goes home in writing before anything is agreed, and nobody is asked to decide in the chair.
Ring the practice number and the message gives the out-of-hours line, which is staffed every day of the year. For bleeding that will not stop, a swelling that is spreading, or a knocked-out adult tooth, ring straight away rather than waiting for a reply here — those are the three that genuinely cannot wait.
On Essential, roughly break-even: two examinations and two hygienist visits at the pay-as-you-go price come to about what twelve months of membership costs. It becomes clearly worth it the first time something is found, because Complete takes twenty per cent off everything.
Yes. Emergency slots are held back every morning and afternoon for anybody, registered or not, and the price is the same published one. Registering takes a first examination appointment and nothing more.