Dental practice

A dental practice where the price is on the wall and the appointment is not three months away

Two surgeries, seven clinicians and a published price list, because the worst part of a dentist should be the drill and not the invoice.

Treatments

Not signed in — ask about anything public, or sign in from the chat to see your own tickets.

The price list

What we do, and what it costs

Six of the treatments patients ask about most, with the price, who it is available to and how long the wait is. The assistant quotes from this list, never from memory.

Examination and X-rays

A full examination, small X-rays where they are needed, and a written plan of anything found — taken home before anything is agreed.

WD-EXAAll patients

Routine within 2 weeks; members within 5 working days

Hygienist

A 30-minute scale and polish, or 45 minutes where there is gum disease to treat properly rather than tidy up.

WD-HYGAll patients

Usually within 3 weeks; members have standing slots

Fillings

White composite fillings as standard, with amalgam available on request. Price is by the number of surfaces, published, not by how the day is going.

WD-FILAll patients

Within 2 weeks routine; same-day for a lost filling causing pain

Emergency appointment

A same-day slot held back every morning and afternoon for pain, swelling, a lost filling or a broken tooth.

WD-EMGAll patients

Same day if you ring before 16:00; members never pay the emergency supplement

Root canal treatment

Root canal treatment carried out over one or two visits, by a clinician who does them every week rather than occasionally.

WD-ROOAll patients

First visit within 10 working days

Orthodontics assessment

An assessment with photographs and a written estimate covering both clear aligners and fixed braces, with the honest limits of each.

WD-ORTAdults and children

Assessment within 3 weeks; free for members

See it answer

Three things worth asking

Each one opens the assistant with the question already sent — you only wait for the reply.

What does a white filling cost, and is it cheaper on the Complete membership?

Answered from the published price list and membership terms through list_services and list_plans.

A filling came out last night — can someone look at it today?

Opens the query form as a card in the chat with what the conversation already knows, instead of asking field by field.

Is there any update on WD-3310?

Asks which email it came from, then reads it back — or skips that entirely once you are signed in.

The desk

On reception today

Open queries with their reference, state and the next step. Ask about one with its reference and the email it came from, or sign in and see your own.

WD-3310in progress

Lost filling, lower left, sharp edge but no real pain

Held the 11:20 emergency slot on 19 September; a temporary dressing goes in and the permanent filling is booked from there.

WD-3288resolved

Moving from Essential to Complete before an orthodontic assessment

Moved to Complete from 1 October; the assessment is free from that date and the 20% applies to anything booked after it.

WD-3301open

Asking whether a 45-minute appointment is needed rather than the 30

The hygienist will decide at the appointment and only charge the longer rate if the longer visit is actually used.

Signed in as the demo customer, the assistant reads these back through my_tickets. Signed out, it asks for a ticket number and the email it belongs to.

An abstract rendering of the Wrenbury queue

Membership

Three levels of membership, paid monthly, which spread the cost and shorten the wait. Pay-as-you-go is always available at the published price.

Essential

£16.50 a month

Someone who wants the check-ups done on time and nothing else.

  • Two examinations a year
  • Two hygienist visits a year
  • X-rays when needed
  • No emergency supplement

Complete

£29.90 a month

Most adults — the check-ups, plus a real discount on anything found.

  • Everything in Essential
  • 20% off all treatment
  • Free orthodontic assessment
  • Appointments within 5 working days
  • Worldwide dental trauma cover

Family

£54 a month

Two adults and up to three children under 18 on one direct debit.

  • Complete cover for two adults
  • Children free, including fluoride varnish
  • One family appointment slot
  • 20% off all treatment
The Wrenbury workspace

Open a ticket

Say what is wrong and how urgent it is — the desk picks it up from there. The assistant can open this same form for you — that is what open_desk_form does.

What is real here, and what is not

Wrenbury Dental is a business invented for this page. Read this before you believe anything else on it.

Genuinely running

  • The assistant on this page is a live Busymate AI assistant, grounded in this site's own published pages.
  • The treatment list, the memberships and the queries come from this demo's own MCP server — real tool calls, not pasted text.
  • The page registers its own actions over WebMCP, so an agent can highlight a treatment or open the query form.
  • Signing in as the demo patient is a real identity hand-off: the assistant receives a name and an email address it never asked for.

Seeded, not connected

  • There is no Zoho account behind this page. Nothing raised here becomes a record in Zoho, or in any other practice or support system.
  • Wrenbury Dental is an invented practice. The treatments, prices, clinicians, patients and queries are fixtures written for this demo, and none of it is dental advice.
  • Queries raised here live in memory until this demo restarts. No appointment is held and nobody is contacted.

The Zoho connection is on the roadmap, not in production — this page shows the assistant half of it working against seeded records so the experience can be judged before the connector exists.

Put this on your own site

The same reception desk, on your own site and your own records

The same assistant, the same page actions, the same identified sign-in — on your Zoho setup instead of this one.

  1. Point the assistant at your site so your price list, membership terms and policy pages become the answers it gives, as published content rather than a re-typed copy.
  2. Expose the query book as a small MCP server: a lookup by reference and email, and a read that only ever answers for the signed-in person.
  3. Give the query tool an action card so a patient describes the problem once, in a form, rather than being interviewed line by line.
  4. Wire the identity hand-off so a signed-in patient is recognised and their own queries answer without them typing an address.
  5. Tell the assistant plainly where its limits are — a reception desk answers prices and waiting times, and hands anything clinical straight to a person.

How to integrate Zoho

Frequently asked

The assistant answers from these same words — ask it any of them and compare.

Why is the price list published when most practices do not?

Because the commonest reason people put off treatment is not the treatment, it is not knowing what it will cost. Every price on this site is the price charged, a plan goes home in writing before anything is agreed, and nobody is asked to decide in the chair.

What happens if something goes wrong at the weekend?

Ring the practice number and the message gives the out-of-hours line, which is staffed every day of the year. For bleeding that will not stop, a swelling that is spreading, or a knocked-out adult tooth, ring straight away rather than waiting for a reply here — those are the three that genuinely cannot wait.

Is membership worth it if I only go twice a year?

On Essential, roughly break-even: two examinations and two hygienist visits at the pay-as-you-go price come to about what twelve months of membership costs. It becomes clearly worth it the first time something is found, because Complete takes twenty per cent off everything.

Can I be seen if I am not registered here?

Yes. Emergency slots are held back every morning and afternoon for anybody, registered or not, and the price is the same published one. Registering takes a first examination appointment and nothing more.